Security and Privacy

Our Privacy Policy

We understand information about purchases from our store may not be something you wish to share with other people, so we'll be taking extra care of you.

We will bill you with the company name of 'Wholesome Trading Ltd' (our parent company). Packages are delivered in plain boxes.

Of course, we hope that you'll be so thrilled with your purchase that you'll be shouting our name from the rooftops!

Otherwise, our privacy policy guides us to be as discreet as you would hope.

The information we need

When you shop with us, we will ask for personal information such as your name, e-mail address, billing address, product selections, credit card or other payment information.

We may also collect information about where you are on the Internet, your browser type, the country where your Internet service provider is located, the pages of our site that were viewed during your visit, and any search terms that you used.

Personal information you provide is used by us only for the following purposes:

Unsolicited mail and email

We will email you when you create an account, and when you complete an order. We may also email you when the order is dispatched.

Subsequently, we will only email you if you have subscribed to our newsletter.

We will not send you 'paper' mail, or phone you unless there is a problem with your order. We will never sell or share these details with any other individual or organisation, unless compelled to do so by a court order.

Data Protection

We treat all your personal information as confidential. We comply with The UK Data Protection Act 1998.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Cookies

We use cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time - if you do not accept cookies you will not be able to use the Jo Divine web site.

Please contact us if you have any questions about our Privacy Policy.